Quality of internet connection test upgrade#

If you suspect you have a malware issue, Rise Secure can stop threats before your data is compromised.ĥ. Malware programs hide in the background using up computer resources and Internet connectivity resources without you even knowing. Protect your computer devices from viruses, spyware or other malware with Rise Secure. Frequently malware on a computer can cause slow computer response to loading data.

This is the most common cause of slow speeds.Ĥ. If you are experiencing slow speeds, one of the first steps is to reboot your router to see if it will resolve the issue. Often routers have issues with passing traffic between your devices and the Internet. Most locations now have routers and wireless WIFI routers. If you suspect you have such an issue please contact Rise Broadband technical support for help.ģ. Issues with your connection such as misalignment of your signal or heavy interference may also cause slow speeds. Rise Broadband engineers are constantly at work to minimize any such issues.Ģ. In some instances, a large number of simultaneous users can stress network resources and cause some slowing of speeds. From a larger network view, Rise Broadband continuously monitors the network data demands and upgrades network resources (larger data pipes) to provide for the ever growing demand of Internet resources. Going from a 5 Mbps connection to a 10 Mbps connection will double the size of your hose.

Quality of internet connection test upgrade#

One way to resolve this issue is to upgrade to a faster connection to satisfy the needs of multiple users. For example, if multiple users are accessing the Internet at your location (home or business) all at once, then everyone is attempting to fill their data needs with the same hose. High network utilization either by multiple users on your own connection or heavy usage by subscribers in your local area can have an impact on your connection. Many other variable can impact the speed of your connection:ġ. Therefore, it is the most accurate representation of the connection quality Rise Broadband is providing. To best understand the speed of the connection you are getting from Rise Broadband, it is recommended you use the above speed test as it is testing your connection to the Internet and eliminates the many variable we do not have control over. With all of these variables, latency can vary dramatically from site to site you may visit. The combined latency is then the total latency you see included on the test above. Each step in the process adds some level of latency in milliseconds. The request is then processed and returns through the same route in reverse. For example, a data request may go from your computer through a WIFI device, to a router, to the radio transmitter, to a tower, to a fiber connection, to an Internet route, and to the receiving server. In a network, every piece of equipment data passes through creates some amount of latency. The higher the latency the longer the delay between request and response. Latency is measured in milliseconds (thousandths of a second). Latency is defined as how much time it takes for data packets to get from one location to another. Latency is another variable than can impact the responsiveness of your Internet connection. Streaming video players typically will load a buffer of data, or in other words, preload data so that the video will play more smoothly regardless of variation in connection speed. As you stream video your need for a continuous amount of high speed data connectivity goes up exponentially. An HD streaming video typically ranges between 2.5 Mbps to 4 Mbps. A typical video on a webpage may use about 1000 kilobits per second (or 1 Mbps). Once you start streaming video your need for speed increases. These are very small buckets and your Rise Broadband connection fills them in fractions of a second. The size of the average email is about 100 kilobits while the average webpage without video is about 200 kilobits. If you are loading a web page (the bucket), then the faster your connection (the pressure in the hose) the faster the page will load the required data to display the page (water filling the bucket).

If you think about an Internet data connection in terms of a water hose, the more you turn up the spigot the more quickly water fills a bucket. A connection of 5 Mbps for example means the connection is passing 5000 kilobits (or 5 megabits) of data each second. Internet connection speed is defined by how much data is transmitted through an Internet connection each second.